Privacy Policy

01What we never collect

We do not store, process, or transmit cardholder data. Card details are captured by your payment provider’s hosted fields and travel from your customer straight to the provider. Payorld never sees the card number, expiry, or security code.

02Data we collect from sellers

To operate your account we collect:

• account data: name, email address, and authentication credentials
• billing data: the payment card used to pay your Payorld subscription
• configuration data: checkout settings, product names, prices, and branding
• usage data: log records, IP address, browser, and pages visited

03Data we process on your behalf

When your customer completes a checkout, we process the order data needed to create and reconcile the charge: name, email, phone, delivery address when applicable, amount, currency, and your own references.

For that data you are the controller and Payorld is the processor: we act on your instructions and do not use it for our own purposes.

04Why we process data

To provide and maintain the service, to bill you, to detect abuse and fraud, to comply with legal obligations, and to communicate about the service.

05Sharing

We share data with the infrastructure and payment providers required to run the service, and when required by law. We do not sell personal data.

06Retention

We keep data for as long as your account is active and afterwards for the period required by accounting and legal obligations. You may request deletion of data that we are not required to retain.

07Your rights

Depending on where you are, you may request access, correction, deletion, portability, or restriction of your personal data. Requests can be made through our contact page.

08Security

Access to production data is restricted and authenticated. Data in transit is encrypted. Because we never handle cardholder data, the most sensitive category of payment information is outside our systems by design.

09International transfers

Our infrastructure may process data in countries other than yours. When that happens, we rely on the safeguards required by applicable law.